ZIVO Privacy Policy

Effective Date: March 1, 2026

ZIVO, LLC (“ZIVO”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use the ZIVO platform, including our website located at www.zivo.co.

By using ZIVO, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly when using the platform.

Account Information

When creating an account, we may collect:

• Name

• Email address

• Phone or WhatsApp number

• Login credentials

Listing Information

When creating property listings, we may collect:

• Property details

• Location information

• Photos and descriptions

• Pricing and availability details

Communication Data

When users contact hosts, owners, or agents through the platform, we may store:

• Messages sent through ZIVO

• Contact information shared between users

Technical Data

When you visit the platform, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

This information helps us improve performance and usability.

2. How We Use Your Information

We use collected information to:

• Operate and maintain the ZIVO platform

• Create and manage user accounts

• Publish and manage property listings

• Facilitate communication between users

• Improve search and discovery features

• Send important account or platform updates

• Analyze platform usage and performance

We do not sell personal data to third parties.

3. Communication Between Users

ZIVO enables direct communication between:

• renters and hosts

• buyers and agents

• buyers and property owners

Contact information may be shared with the recipient when you send a message through the platform.

ZIVO is not responsible for communications that occur outside the platform after initial contact.

4. Payments

ZIVO does not process real estate transactions or bookings.

In certain cases, the platform may process payments related to advertising or promoted listings using third-party payment processors such as Stripe.

Payment processors operate under their own privacy policies.

5. Cookies and Analytics

ZIVO uses cookies and similar technologies to:

• Remember user preferences

• Analyze website traffic

• Improve user experience

You may disable cookies in your browser settings, though some features may not function properly.

6. Data Security

We implement reasonable technical and organizational safeguards to protect user information.

However, no system can guarantee absolute security, and users should take care when sharing personal information online.

7. Data Retention

We retain user data only as long as necessary to:

• operate the platform

• comply with legal obligations

• resolve disputes

Users may request account deletion by contacting us.

8. International Users

ZIVO operates internationally but primarily features properties located in Costa Rica.

By using the platform, you consent to the transfer and processing of your data in jurisdictions where our services operate.

9. Children’s Privacy

ZIVO is intended for users 18 years or older.

We do not knowingly collect information from individuals under 18.

10. Changes to this Policy

We may update this Privacy Policy periodically. The most current version will always be available on the website.

11. Contact

If you have questions about this policy, contact:

ZIVO, LLC

Uvita, Costa Rica

Email: hello@zivo.co